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How Peer Coaching Reduces Healthcare Costs

Better Health’s novel Peer Support coaching program helped people avoid unnecessary healthcare visits and measurably reduce their risk of anxiety and depression. In this white paper, we’ll cover how peer coaching can not only improve patient outcomes but reduce healthcare costs.

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Psychological and health impact of novel Peer Support program

The most common type of ostomy was an ileostomy (51%), followed by colostomy (39%) and urostomy (9%). The top indications for ostomy were cancer or mass (37%) and inflammatory bowel disease (19%). Over 90% of participants had their original ostomy surgery at least 1 year ago. However, 7 (12%) had their original surgery or were hospitalized or had follow up ostomy surgery within the last 30 days.

Better Health’s peer coaching program results show a reduction in utilization of care, and improved health outcomes.

This report describes the impact of the program on participants who completed peer coaching sessions and submitted follow up surveys.

Baseline survey responses indicated that a significant portion of the participants were struggling with general health, mental health, and adjustment to their ostomies. Nearly 1 out of 3 participants reported fair or poor general health and 39% reported high stress (8 or higher on a scale of 1-10).

Many participants were at risk of having anxiety (21%) and depression (26%) and 21% demonstrated moderate or severe psychological distress. Participants demonstrated the worst levels of adjustment to their ostomies in the areas of comfort with travel, depression related to their ostomy, and worries about sexual activity. Over 40% responded that they somewhat disagree, disagree, or strongly disagree that they feel free to travel as they want with their ostomy. Over half reported that they somewhat agree, agree, or strongly agree that they feel depressed about their ostomy and worry about accidents during sexual activity.

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VR for Pain ManagementDrug-free chronic pain relief at homeCheck eligibility →](/content/pages/vr-for-pain-management/index.html) VR for Mental HealthAnxiety & stress support, covered by insuranceCheck eligibility →](/content/pages/vr-for-mental-health/index.html) Other Medical SuppliesUrology, ostomy, diabetes & more — delivered freeCheck eligibility →](https://app.joinbetter.com/signup?redirect=/onboarding)

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